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How to Pay the Activation Fee

This article explains how to securely pay the activation fee required to proceed with our services.

Overview

To activate your campaign and move forward with our services, an activation fee must be paid. Payments are processed securely via Stripe.


Step-by-Step Guide

Step 1: Access the Payment Page

  • Log in to your Buyer’s Agent Online portal.

  • Navigate to the Campaigns page.

  • Open the Inactive campaign you want to activate.

  • Click Pay Activation Fee.

  • Alternatively, copy and paste the provided payment URL into your browser.


Step 2: Review the Payment Details

  • You will be redirected to a secure payment page powered by Stripe.

  • Review the activation fee amount displayed (including GST).

  • Ensure all details are correct before proceeding.


Step 3: Enter Your Payment Information

Enter your registered email address to receive payment confirmation.

  • Provide your card details, including:

    • Card number

    • Expiry date (MM/YY)

    • CVV/CVC (security code)

  • Enter the cardholder name exactly as it appears on the card.

  • Confirm the preselected country or region is correct (e.g. Australia).

  • Click Pay to process the payment.

  • Wait for the on-screen confirmation message.


Step 4: Payment Confirmation

Once the payment is successful, you will receive an email confirmation and it will be updated on the portal.

You can now proceed with the next steps in your service process.


Troubleshooting & Support

If your payment fails:

  • Double-check your card details

  • Try a different card if available

  • Confirm your bank has not blocked the transaction

If you continue to experience issues, please contact our support team for assistance

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